With the continual advancement of technology, many industries are now replacing human employees for computers, robots and software. The accuracy, efficiency and speed of which a computer can process information is far superior to that of a human being, so there’s no surprise that company owners are deciding to take their business to the next level using these automated processes. But when is it suitable to swap the old for the new? Here are 4 management processes that you can automate with technology.
Human resources. For some it means nightmare, for others, it’s the office guardian angel, but here’s one thing for certain, aside from dealing with complaints and in-office altercations, this is one huge chunk of business that could be replaced with a computer. Producing time sheets, granting or rejecting time away from work, checking adherence and monitoring progress. All of these processes, and more could be performed by software. It’s not uncommon in call centres and other office based roles for the computer to have an ‘availability’ setting, allowing for the monitoring of productivity and time away from the workstation.
- Finances and Accounting
Currently automated accounting and bookkeeper software has a huge presence all over social media and the internet. Wherever you look, Facebook, Instagram, LinkedIn and even the App Store, automated book-keeping is everywhere. Whilst there is some initial data input required by a human, this could be done by anyone with the figures, and puts aside the costly requirement for an accountant.
There’s a saying that teamwork divides the task and multiplies the success. You could have the best business in the world, providing the best service for free, but without the right team behind it, you will still have absolutely nothing. Application tracking software (ATS) allows you to post many job offers, across as many recruitment boards as you like in minimal time. Once the advert is up, the software scans all applications for keywords and then sends the suitable applications, in numerical ranking order based on suitability, up to whoever has the lead on the recruitment campaign. This saves hours of reading endless CV’s just to find out that 16-year-old Jimmy, who has just left school is applying for the MD’s position. Sorry Jimmy, not today.
- Lead Generation
The most important part of any business is to deliver the product or service to the customer. Without this, there’s no money, without money, you’re going under. Automated lead generation combines CRM with aspects of marketing such as email campaigns to drive up the number of warm leads, resulting in a more productive sales team through introducing higher quality leads.
The point of business is to make money. The only way to do this is to increase income and decrease expenditure. People buy people, so there will always be a need for human presence in any organisation. However, through the correct application of automated systems, not only can you save time and money, but you can also actually make more time and money through a more efficient and higher performing team, supplemented by these automated systems.