Social media has become imprinted in our daily lives. We leave a mark every time we update our followers with photos of what we had for lunch, or what you did during yoga class. Our lives are constantly revolving around updating the internet with what’s going on with our lives and at the same time getting the latest trends. Even businesses have tapped on its capabilities for drawing more profits to the table.
Why digital marketing? For starters, social media is an interactive platform where users voluntarily put their information out there. The accessibility of information makes it easier for businesses to devise marketing strategies targeted specifically for potential buyers without having to invest a hefty sum for paid statistical surveying. Aside from its interactive features, here are the top reasons how digital marketing has transformed the face of marketing and consumerism:
- Endless Possibilities in Brand Creation
Establishing your brand and creating a reputation in the online market are limitless in social media. Tapping social media for your marketing campaign is one of the most fluid and versatile means of getting your brand out there without having to spend major cash. With the influx of consumer data out in the open, various marketing tools like Google Analytics gives you the opportunity to build a brand that can attract your target market.
- Creating a community
Your followers in social media allow you to create a community you can interact with. That way, you would be able to determine how they feel about your brand, and which aspects you need to improve on. In a world where customer reviews are a commodity with websites such as Yelp and Amazon putting emphasis on them, a customer-centered approach to marketing has become a rising trend in businesses.
- Fast and direct communication
Interacting with customers has become easier thanks to social media. Messaging apps such as WhatsApp, Messenger, and Snapchat have proven themselves gamechangers in the face of social media. Despite how social media changes so rapidly with new apps being added and dropped in a matter of weeks, instant messaging remains in demand with WhatsApp having 1 billion users in a 2016 survey as reported from an article by the Economist. Online marketers have jumped into the bandwagon and have employed methods on how to market and reach customers through these apps.
- Tapping influencers as advertisers
Social media has turned ordinary people into celebrities overnight from viral videos to putting out make-up tutorials and gaming reviews. With over 10,000 followers on social media and a blue checkmark placed beside their usernames, influencers have been hired by different brands for their personalized, word-of-mouth approach. Influencer marketing has gained a competitive edge in the industry due to its tendency to form viral conversations about brands online, according to CBS News.
- Constant innovation
The swift changes in digital marketing pushes businesses to stay ahead of the curve by keeping up with the trends or often creating them. To do this, employees must collaborate with different teams and stay updated with developments in social media through continuous education offered by the organization. Having a workforce that is equipped with the technical knowledge of navigating business tools that can study consumer behavior and interpret data from it to form insights will help the organization on mapping out strategies and trends to stay ahead of the pack.
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